Privacy Policy

This Privacy Policy (hereinafter referred to as the “Policy”) sets forth how KENZAN Co., Ltd. (hereinafter referred to as the “Company”) handles personal information and data relating to individuals entrusted to us.

1. Personal Information

For the purposes of this Policy, “Personal Information” means information relating to a living individual as defined under the Act on the Protection of Personal Information of Japan, including names, dates of birth, and other information that can identify a specific individual, as well as addresses, places of residence, email addresses, telephone numbers, and other personal attributes associated with a specific individual.

2. Purposes of Collecting and Using Personal Information

The Company collects and uses Personal Information for the following purposes:

  • To provide and operate services in connection with the Company's business.
  • To respond to inquiries, including verifying the identity of the person making the inquiry.
  • To send emails regarding new features, updates, campaigns, and other services provided by the Company in connection with services currently being used.
  • To provide necessary communications regarding maintenance, important notices, and other matters.
  • To identify users who attempt to use our services for fraudulent or improper purposes and to refuse their use of such services.
  • To create statistical data that has been processed so that individuals cannot be identified, in connection with the Company's services.
  • To conduct academic research, including research presentations in academic journals, at academic conferences, and in databases.
  • For purposes incidental to the purposes listed above.

3. Changes to the Purposes of Use

  1. The Company may change the purposes for which Personal Information is used only when the revised purposes are reasonably considered to be related to the original purposes.
  2. If the purposes of use are changed, the Company will notify users of the revised purposes through the methods prescribed by the Company or publish them on this website.

4. Provision of Personal Information to Third Parties

１：The Company will not provide Personal Information to any third party without obtaining the prior consent of the individual concerned, except in the following cases:

  • Where required by laws or regulations.
  • Where necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual concerned.
  • Where particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the consent of the individual concerned.
  • Where cooperation is necessary for a national government agency, local government, or a party entrusted by either of them to perform duties prescribed by laws or regulations, and obtaining the individual's consent may impede the performance of such duties.
  • Where the provision of Personal Information to third parties is included in the stated purposes of use in advance, and the items of data to be provided, the means of provision, and the method of provision have been notified or publicly disclosed in advance.
  • In other cases where the recipient of Personal Information does not qualify as a “third party,” including the following:

    a) Where the Company entrusts all or part of the handling of Personal Information to another party to the extent necessary to achieve the purposes of use.

    b) Where business operations are transferred through a merger, corporate separation, business transfer, or similar transaction.

2：If an individual requests the suspension of the provision of their Personal Information to third parties pursuant to the Act on the Protection of Personal Information, the Company will verify that the request has been made by the individual concerned, conduct the necessary investigation without delay, and suspend such provision based on the results of the investigation. The Company will also notify the individual of the suspension without delay.

3：The preceding paragraph does not apply where the Company is not obligated to suspend the provision of Personal Information to third parties under the Act on the Protection of Personal Information or other applicable laws and regulations. If the Company decides not to suspend such provision, it will notify the individual concerned of its decision without delay.

4：When the Company provides Personal Information to a third party based on the individual's consent, it will create and retain records concerning the following matters:
a）That the individual’s prior consent has been obtained.
b）The name of the individual identified by the personal information, and any other information sufficient to identify that individual.
c）The items of personal information provided.

5. Security Measures for Personal Information

The Company will maintain the accuracy and currency of Personal Information and manage it securely. To prevent the loss, alteration, leakage, and other unauthorized disclosure of Personal Information, the Company will establish a basic information security policy and implement necessary and appropriate measures.

6. Handling of Anonymously Processed Information

  1. When creating anonymously processed information (as defined under the Act on the Protection of Personal Information; the same applies hereinafter), the Company will process Personal Information in accordance with the standards prescribed by the Act on the Protection of Personal Information, the rules of the Personal Information Protection Commission, and other applicable laws and regulations.
  2. When creating anonymously processed information, the Company will take security measures to prevent the leakage of information concerning descriptions, individual identification codes, and methods of processing that have been removed from the Personal Information used to create such anonymously processed information, insofar as that information could be used to restore the original Personal Information.
  3. When the Company creates anonymously processed information, it will publicly disclose the categories of information relating to individuals contained in such information without delay, through the Internet or other appropriate means.
  4. When the Company provides anonymously processed information to a third party, including information created by the Company or received from a third party, unless otherwise specified, it will publicly disclose in advance the categories of information relating to individuals contained in the information to be provided and the method of provision. The Company will also expressly inform the recipient that the information being provided constitutes anonymously processed information.
  5. In handling anonymously processed information, the Company will not engage in the following activities for the purpose of identifying the individual whose Personal Information was used to create the anonymously processed information:
    a）Comparing anonymously processed information with other information.
    b）Obtaining, from a third party, descriptions, individual identification codes, or information concerning the processing methods that were removed from the original Personal Information in accordance with the Act on the Protection of Personal Information, in relation to anonymously processed information received from that third party.
  6. The Company will take necessary and appropriate measures to ensure the secure management of anonymously processed information, handle complaints concerning the creation and handling of such information, and implement other measures necessary to ensure its proper handling. The Company will also endeavor to publicly disclose the details of these measures.

7.Handling of Pseudonymously Processed Information

  1. When creating pseudonymously processed information (as defined under the Act on the Protection of Personal Information; the same applies hereinafter), the Company will process Personal Information in accordance with the standards prescribed by the Act on the Protection of Personal Information, the rules of the Personal Information Protection Commission, and other applicable laws and regulations.
  2. When creating pseudonymously processed information, or when obtaining pseudonymously processed information and information relating to the deletion of data or other information associated with such pseudonymously processed information, the Company will implement security measures for such deletion-related information in accordance with the standards prescribed by the rules of the Personal Information Protection Commission, as necessary to prevent its leakage.
  3. Except where required by laws or regulations, the Company will not provide pseudonymously processed information that does not qualify as Personal Information to third parties.
  4. In handling pseudonymously processed information, the Company will not compare such information with other information for the purpose of identifying the individual whose Personal Information was used to create it.
  5. When pseudonymously processed personal data and information relating to the deletion of data or other associated information are no longer necessary for use, the Company will endeavor to delete such data and information without delay.

  6. The Company will take necessary and appropriate measures to ensure the secure management of pseudonymously processed information, handle complaints concerning the creation and handling of such information, and implement other measures necessary to ensure its proper handling. The Company will also endeavor to publicly disclose the details of these measures.

     

8.Use of Cookie Information

  1. The Company uses cookies, which are functions that store website browsing information on an individual's computer or other Internet-connected devices, such as PCs, smartphones, and tablets, to collect browsing information, including the number of visits to this website and the pages visited.
  2. Cookies are used to identify an individual's computer when the individual accesses this website and to enable the use of our services. The Company may analyze usage information collected through cookies, including access status, traffic, and navigation patterns, to improve the performance of this website and enhance and improve the services provided by the Company.
    The following tool is used for this analysis, and information may be provided to the tool provider:
    Google Analytics (Google Inc.)
    Google Privacy Policy:
    https://policies.google.com/privacy?hl=en
    Information collected through this tool:
    Information regarding the individual's use of this website, including access status, traffic, and navigation within the website.
  3. Cookies can be disabled by changing the settings of the individual's browser. Please refer to the instructions provided by the browser being used for information on how to change cookie settings.

     

9.Disclosure of Personal Information

When an individual requests disclosure of their Personal Information pursuant to the Act on the Protection of Personal Information, the Company will verify that the request has been made by the individual concerned and disclose the relevant Personal Information without delay. If no such Personal Information exists, the Company will notify the individual of this fact without delay.

However, the Company may withhold all or part of the requested information if disclosure would fall under any of the following circumstances. If the Company decides not to disclose the information, it will notify the individual of its decision without delay.

As a general rule, information that does not constitute Personal Information, such as access logs, will not be disclosed.

  • Where disclosure may harm the life, body, property, or other rights or interests of the individual concerned or a third party.

  • Where disclosure may significantly interfere with the proper execution of the Company's business operations.

  • Where disclosure would violate other laws or regulations.

10.Correction and Deletion of Personal Information

  1. If an individual requests the correction, addition, or deletion of their Personal Information (hereinafter collectively referred to as “Corrections, etc.”) on the grounds that the information is inaccurate, the Company will verify that the request has been made by the individual concerned and, except where special procedures are prescribed by other laws or regulations, conduct the necessary investigation without delay to the extent necessary to achieve the purposes of use. Based on the results of the investigation, the Company will make the requested Corrections, etc., and notify the individual of the outcome without delay.
  2. The preceding paragraph does not apply where the Company is not obligated to make Corrections, etc. under the Act on the Protection of Personal Information or other applicable laws and regulations. If the Company decides not to make the requested Corrections, etc., it will notify the individual of its decision without delay.

11.Suspension of Use of Personal Information, etc.

  1. If an individual requests the suspension of the use or deletion of their Personal Information (hereinafter referred to as “Suspension of Use, etc.”) on the grounds that the information is being handled beyond the scope of the purposes of use publicly disclosed in advance, or that the information was obtained through deception or other improper means, the Company will conduct the necessary investigation without delay and, based on the results, suspend the use of or delete the relevant Personal Information. The Company will notify the individual of the outcome.
    However, if Suspension of Use, etc. would involve substantial costs or is otherwise difficult to implement, and the Company can take alternative measures necessary to protect the rights and interests of the individual, the Company will implement such alternative measures.
  2. The preceding paragraph does not apply where the Company is not obligated to suspend the use of or delete Personal Information under the Act on the Protection of Personal Information or other applicable laws and regulations. If the Company decides not to implement Suspension of Use, etc., it will notify the individual of its decision without delay.

12.Changes to This Privacy Policy

  1. The Company may revise this Privacy Policy as necessary.
  2. Any revised version of this Privacy Policy will be announced by posting it on this website or through other clear and accessible means. However, if a revision requires the consent of the individual concerned under applicable laws or regulations, the Company will obtain such consent through the methods prescribed by the Company.

13. Contact Information

For inquiries regarding this Privacy Policy, please contact the following office:

KENZAN inc
Personal Information Protection Contact Office

Address:
2F, Ito Dai-ni Building, 2-29-14 Koenji-kita, Suginami-ku, Tokyo 166-0002, Japan

Email: info@digiwell.jp

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